Termination Done Well
Termination is the planned ending of the worker-client relationship. Done well, it consolidates progress, transfers skills to the client's life, and supports future help-seeking.
The principles
- Plan termination early — it should be discussed at the start of treatment, not sprung at the end.
- Mark the ending explicitly: review what changed, what the client did, and what to do if the problem returns.
- Address feelings about ending — both the client's and the worker's.
- Connect the client to needed ongoing resources.
- Allow time — rushed termination can reopen wounds.
Common challenges
- Premature termination: the client leaves earlier than planned; normalize the client's autonomy, document the work done, and offer a clear path to return.
- Resistance to ending: some clients fear life without the worker; consolidate skills, plan for the future, and avoid indefinite continuation when goals are met.
- Mandatory endings (worker leaving, agency closure): maximize notice, transfer with care, and acknowledge the client's loss.
What the worker should do
- Review the goals set and progress made — use the client's voice.
- Discard the client's records per policy and the relevant retention schedule.
- Reflect on what worked and what did not — for personal practice development.
A good termination is the last act of a good relationship, not a bureaucratic step.
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